Clean Wins is operated by Win Top Ltd, a company licensed by the Anjouan Gaming Authority under licence number ALSI-202505034-FI2. That licence sets the regulatory framework within which we run this site, and it means we are accountable to an external authority — not just to ourselves. We are required to meet defined standards around fair play, financial conduct, and the handling of player accounts, and those obligations shape how we build and run the platform day to day.

We launched Clean Wins in 2026 with a straightforward aim: to give players a gambling environment that does not get in its own way. That means clear terms, a layout that is easy to move around, and withdrawal processing that does not drag on longer than it needs to. We know that how a site behaves when you want to take money out matters as much as anything else, so we have built our cashout process to move quickly — typically within 24 hours.

How we handle your money

Player balances are kept separate from our operational funds. This is not something we treat as optional. Money you deposit belongs to you, and it is not used to cover running costs or any other business expense. That separation is a basic standard of responsible operation, and we hold to it regardless of what the rules in any given jurisdiction require. If you have funds sitting in your account, they are yours to withdraw at any point, subject to any active bonus conditions you have accepted.

Safer gambling as a design principle

We have tried to build safer gambling into the platform rather than tack it on as an afterthought. The tools are there — deposit limits, session controls, self-exclusion — and they are accessible without having to dig through menus. We are direct about this: gambling carries risk, and some people will find that it causes them harm. If that applies to you, we would rather you use the tools available and step back than continue playing in a way that is not working for you. Our support team can help you access any of those controls, and we take requests of that kind seriously.

The site is intended for adults who are making an informed choice to gamble for entertainment. We verify age and identity as part of the account process, and we do not cut corners on that. Players from the United Kingdom are not eligible to register at Clean Wins, and we enforce that restriction at sign-up.

When something goes wrong — a disputed transaction, a technical fault, a question about how a bonus has been applied — we expect our team to engage with it honestly and resolve it promptly. We do not consider complaints an inconvenience. They tell us where the platform falls short, and we use that information. If you have an issue that has not been resolved to your satisfaction, you have the right to escalate it through the channels set out in our complaints procedure, and we will cooperate fully with any review that follows.

Win Top Ltd takes responsibility for everything that happens under the Clean Wins name. There is no ambiguity about who you are dealing with when you use this site.